FAQ

How long does shipping take?
Our standard shipping time is 10–20 business days depending on your location. Please refer to our Shipping Policy for more details.

How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow a few days for tracking updates to appear.

Can I change or cancel my order?
Orders can be modified or canceled within 12 hours of purchase. After that, processing may already have begun and changes cannot be guaranteed.

What if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your package and provide photos. We will work with you to resolve the issue.

Do you accept returns?
Yes, we accept returns under certain conditions. Please review our Return Policy for full details.